Live Event: The Digital Worker – Building Our Digital Future

Workshop Agenda |  Digital Worker White Paper

Introduction and Panel One: The Digital Worker – Real-Life Stories and Lessons Learned – Video

Panelists will present case studies from their own utilities relating to specific systems, their challenges and lessons learned in relation to that tool. 

Robert Scott – Introduction (BAYWORK President & Program Admin – Technical Training, Workforce Development Unit – Human Resources – Valley Water)

Catherine Curtis – Moderator (San Francisco PUC / BAYWORK Director)

Panelist 

Shane Zondor (Fort Worth Water) – Approaching the Human Side of Digital Change –  Presentation

Comments – Derry Moten (EBMUD), Mary Reynolds (Central San), Emilio Cruz (Cordoba Corporation) 

Break-Out Discussion 1 – Digital Readiness Self-Assessment – Video

The Possible Next Steps section of BAYWORK’s Digital Worker White Paper identified utilities’ need for a Digital Readiness Self-Assessment to help them evaluate their preparedness to select and implement digital tools. 

Sharon Peters (EMA) introduces a process in which participants will identify the most important questions utilities should ask themselves. 

Panel Two: Training Qualified Candidates and Current Staff  – Video

Catherine Curtis – Moderator (San Francisco PUC/ BAYWORK Director)

Panelist

Cheryl Davis (CKD Consulting) – Digital Competencies for Candidate Development –  Presentation

Jimmy Dang (Oro Loma Sanitary District) – Operator Training – Presentation

Jordan Damerel (Fairfield Suisun Sewer District) – Needed Changes in Community Colleges and State Certification – Presentation 

Monte Hamamoto (Silicon Valley Clean Water) – Strategic Investments in Candidate Development – Presentation

Panel Three: Preparing for the Future – New Tools, Technologies and Workforce Opportunities – Video

Catherine Curtis – Moderator (San Francisco PUC/ BAYWORK Director)

Panelist

Stephen Miksis (SKL Solutions) – The Collection Systems of the Future – Presentation 

Andrew Ohrt (West Yost) – Cyber-security – Presentation  

James Cooper – (Arcadis) – Artificial Intelligence – Presentation

Break-Out Discussion 2 – Recommendations for Possible Next Steps – Video

The Possible Next Steps section of BAYWORK’s Digital Worker White Paper identified potential opportunities for utility collaboration in the area of digital preparedness. 

Cheryl Davis (CKD Consulting) introduces a process in which participants will identify the collaborative activities which they think would be most beneficial. 

Closing Remarks and Thank You – Video

Robert Scott – Closing (BAYWORK President & Program Admin – Technical Training, Workforce Development Unit – Human Resources – Valley Water)