Glenda Dunn and Teresa Bryant, Water Utility Services, Waco, Texas
Video | Presentation | Opflow Workforce Management Article | Partnership for Water Education Leaflet
Stuart Karasik, Public Utilities Department, City of San Diego, California
Video | Presentation | Quarterly Training Calendar | The Class Connection | Certification Requirements SOP | Training Program SOP
Jeff Crockett, Colorado Springs Utilities, Colorado Springs, Colorado
Video | Presentation
Sharon Peters and Jennifer Crosby, Metro Vancouver, British Columbia, Canada
Video | Presentation
Jim McPherson, Union Sanitary District, Union City, California
Video | Presentation | Handout
Cindy Goodburn, Little/Englewood Wastewater Treatment Plant, Englewood, Colorado
Video | Presentation | Apprentice Plant Operator Agreement | SOP Template
Jill Duerig, Zone 7 Water Agency, Livermore, California; and John Rossi, Western Municipal Water District, Riverside, California
Video | Presentation
Maria Marques, East Bay Municipal Utility District, Oakland, California
Video | Presentation
Pat McCafferty and Tony Kelly, Yarra Valley Water, Mitcham, Victoria, Australia
Video 1 | Video 2
David Huey, Water Operations Manager, Contra Costa Water District, Contra Costa, California
Video | Presentation