Use of IT to Support Training & Knowledge Management Presentations

Use of IT to Support Training & Knowledge Management * Distance Learning Using Videoconferencing Jim McPherson, Union Sanitary District * Distance Learning – Webinars @ EBMUD - Key Lessons from the First 20 Months Ed Sullivan, East Bay Municipal Utility District * Video Standard Operating Procedures – A Video SOP on How to Make a Video Standard Operating Procedure (SOP) Doug Gey, Laney College * mIToolbox: Using Wiki Technology to Support Health and Safety Knowledge Management Carolyn Jones, San Francisco Public Utilities Commission 3rd West Coast Water Utilities Workshop on Workforce Development, 2011.