AWWA/BAYWORK presentation to the World Bank on the Digital Worker: Using Digital Tools to Deliver Water Services

This presentation gives an overview of the White Paper: The Digital Worker: using Digital Tools to Deliver Water Services. We highlighted the workforce components which include an overview of BAYWORK and the Digital Worker Initiative by Catherine Curtis, Selection of Tools by Sharon Peters, Organizational Culture by Joone Lopez, Initial and Ongoing Training by Levi Fuller and Candidate Development by Steve Currie. Cheryl Davis gave an international perspective on all the workforce topics.