The Digital Worker: Using Digital Tools to Deliver Water Services

This workshop will outline the research and process BAYWORK underwent to produce the white paper on the Digital Worker: Using Digital Tools to Deliver Water Services. This workshop will give the audience samples of challenges and lessons learned in nine categories and will be a chance to discuss these challenges and lessons learned, as well as next steps and how we can continue to collaborate on these critical areas.

Instructor: Catherine Curtis, BAYWORK Board Member, Workforce Reliability, CBTS Task Force Lead, San Francisco Public Utilities Commission, Wastewater Enterprise.