Corporate Executive Board– SMUD’s Exit Survey
Interview with Gabe Lewall about SMUD’s exit survey and benchmarking
Resources
Continual Improvement Newsletter
Interview with Karna Duquite about SCVWD’s Continual Improvement Newsletter
Corrective and Preventive Action Request System
Interview with Karna Duquite about SCVWD’s Corrective and Preventive Request System
Water Information System
Interview with Veronica Astell about the Town of Windsor’s storage and use of data on a water information system
Operator Training Collaboration
Interview with Veronica Astells about Town  of Windsor’s collaborative training program for operators
Yellow Book (Training Documentation)
Interview with Steve Sauter about documentation of training provided to CCCSD staff.